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Business Continuity Planning – Part 1

Sunday, May 31st, 2009

Hello readers and welcome back to the Silentblast blog. Today I am going to mix it up a little bit from the previous posts I have done which focused on you as a business communicating with your clients, customers and potential customers. Today and possibly the next few posts I am going to talk about the advent of some form of crisis or disaster that has affected your line of communications and more importantly previous lines of communications.  Again my focus is more so the current client base of Silentblast, the small business sector and even right down to the personal level.

Firstly what exactly is Business Continuity Planning or BCP? Well, in laymen’s terms it is the ability and capability of your business to recover and continue operations after a critical component/s of it has been either been disrupted, damaged, severed or destroyed. There are many levels regarding BCP, from the workforce, IT, product and service deliverability, supply chain, to other physical concerns such as your business locations, offices and warehouses.

Disruption of a business can take many forms from a BCP perspective as I described above but also to illustrate and maybe as a food for thought; have you ever considered your action plan in the event of a major data failure or disruption? A lot of people and for that matter small business don’t factor in the probability of failure of their data. There is a common misunderstanding that every time you turn on your computer, it will work like a charm. Despite mass media stories about various virus threats that have plagued both personal and business users there are still those who take the risk of “it can never happen to me.”

Even those who do take precautions from an anti-virus standpoint still have issues of threats from spyware and malware and to cap it off; backing up data. The backing up of data has to be one of the least practiced small business responsibilities that are not done. If you believe that partitioning your hard drive into two virtual drives and copying files from one to another is doing the trick someone has either completely misinformed you. It is still the same drive. If the drive goes; the data goes, no matter how many times you have partitioned it.

So what should you do really? Well, to keep it relatively simple let’s just look at a single computer. Most computers today come with a minimum of a CD burner but more than likely a DVD burner. A CD will hold roughly 700mb of information and a DVD will hold either 4.7G as a single layer or roughly 9G as a duel layer. The later takes a special DVD burner that is slowly becoming standard; but the blank media is still more expensive for DVD duel layer.

If you are installing a DVD burner as an example into a machine you most likely will be given some form of SE Edition. Essentially a dummied down version of a full blown media suite to copy or make photo CD’s, copy files for back up by an internal “drag and drop” utility of some kind and other media related sub-utilities.

Personally I would look into more specific software for backing-up data. One that comes to mind is Norton Ghost 14.0. I have made the name into a link so you can read on it from their website and see if it is for you.

In addition I would also highly recommend a backup drive (external). There are so many on the market right now and the cost are really reasonable. I have one that is 1 Terrabyte is size and I throw everything on it just to keep my internal computer hard drive as empty as possible. What I really want to preserve long time I just burn to DVD (usually two copies) and file in a CD wallet.

How often you do backups is entirely up to you. I would advise that if your adding a significant amount of data within a day that is critical; then probably daily you should be backing up. Minimum though should be at least every week. So I would do it something like the Friday; before closing the down the office computers for the weekend if your business is not operating on weekends.

So this ends Part 1 and I will write more in other parts regarding Business Continuity Planning. But as a final thought remember that one of the aspects of your business, being a website when hosted by a reliable service provider will perform daily backups as the norm. All of Silentblast’s current customer base are hosted on servers that are backed up on a regular and continual basis.

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Silentblast Interactive - Toronto Web Design and Development

Canadian owned and operated, Silentblast is a professional web design and development company in Toronto serving small and mid-sized companies in the GTA, Brampton, Vaughan, North York, Markham, Mississauga, Oakville, Richmond Hill, Scarborough and Barrie, Ontario, Canada. Silentblast also develops mobile web site design and development and mobile applications for the iPhone and other mobile phone platforms.

Website – www.silentblast.com

Silentblast Blog – www.silentblast.com/blog

Twitter – http://twitter.com/silentblast

Open Source Software Can Provide Measurable Savings

Monday, May 11th, 2009

Hello readers and welcome back to the Silentblast blog. Today I am going going to be discussing an aspect of business that all of you should be able to appreciate. Saving money.

Now for the most part; readers of this blog are current customers of Silentblast so truly my focus is on you and your business. If you are a start-up it is especially important that keeping expenses minimized is critical in the beginning phases of a start up. So with that said, I am here to point out that there are alternatives when it comes to business software. You don’t need to spend a fortune; in fact all the options I will point out are free. But first; examine your business and obviously your business needs. In some cases you may require specialized software that is niche oriented. The alternatives that I am discussing can suit most small – medium sized businesses and certainly the home office and let’s not forget the personal computer user and student.

There are many free alternatives actually to a common software category but I will stick with the ones I have used or seen used most often. In most cases, if not all there are versions available for both the Windows and Mac OS based user.

Office Suite

Open Office 3.0- OpenOffice provides a great alternative to existing commercial office suites. It comes with word processor (Writer), spreadsheet (Calc), presentation (Impress), drawing and graphing tool (Draw), tool for creating equations and formulas (Math) and finally a database tool which also build reports and forms (Base). All components are multi-platform and multilingual. Development is sponsored by Sun Microsystems.

This is probably the key software most users are concerned about and its compatibility with MS Office documents. Open Office and all its components are compatible with MS Office up to MS Office 2007. In fact Open Office 3.0 reads older versions of MS Office documents better than the newer version of MS Office 2007. You can also PDF a document directly within Open Office 3.0.

Email/Calender

Mozilla Thunderbird – This full-featured open source email client provides an excellent alternative to all commercial email clients.

Sunbird – Mozilla Sunbird® is a cross-platform calendar application.

Lightning – Lightning brings the Sunbird calendar to the popular email client.

Desktop Publishing

Scribus 1.3 – Scribus is an open-source program that brings award-winning professional page layout to Linux/UNIX, Mac OS X, OS/2 and Windows desktops with a combination of “press-ready” output and new approaches to page layout.

Web Browser

Mozilla Firefox 3.0 – Despite a very hard effort Mozilla Firefox has always been 2nd on the browser market – only surpassed by Microsoft Internet Explorer. This is of course due to the fact Explorer is built into the install of the OS. However, it is gaining market share rapidly and aims to take the number one place.

Anti – Virus

Clam Anti Virus 0.93 – ClamWin is a Free Antivirus for Microsoft Windows 98/Me/2000/XP/2003. It features high detection rates, scheduler, automatic download of virus database updates and a plug-in for Microsoft Outlook. By itself ClamWin Antivirus does not provide an on-access realtime scanner, but Winpooch adds this feature to ClamWin.

Directories for Open Source Software

Osalt.com

So there are some of the key software types that can easily represent hundreds if not thousands of dollars in potential savings per computer system. It is interesting to point out that in my experience and in having both a home computer and laptop I have saved literally hundreds of dollars not only for myself but for the company I work for.

If you walk into any major business supply firm and look at the commercial software options of the aforementioned just getting the basics like an office suite, simple graphics program, and anti-virus can cost close to $1000.00 if not more per machine. As a start up business that is an insane cost to pay to set up a contact list, do some email, invoices, proposals and other administrative tasks.

So some of you may be asking if all this open source software is so great how come big-business use the more popular software options that cost significant dollars. Well there is not entirely an easy answer to that except that Open Source software is free and there is no real money to inundate you with advertising or a sales force like commercial software companies offering their wares. However, this current fiscal downturn has significantly increased the level of awareness of looking for savings within a given business structure. Migrating to open source software can present significant savings and cost of ownership is much lower obviously long term.

Also consider that savings in migrating to open source software can facilitate capital expenditures for your business such as expansion, purchase of new computer equipment, office furniture and even web development to drive current, potential and future business to your door. Let alone just maybe enjoying the monetary gain and banking it for a rainy day.

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Silentblast Interactive - Toronto Web Design and Development

Canadian owned and operated, Silentblast is a professional web design and development company in Toronto serving small and mid-sized companies in the GTA, Brampton, Vaughan, North York, Markham, Mississauga, Oakville, Richmond Hill, Scarborough and Barrie, Ontario, Canada. Silentblast also develops mobile web site design and development and mobile applications for the iPhone and other mobile phone platforms.

Website – www.silentblast.com

Silentblast Blog – www.silentblast.com/blog

Twitter – http://twitter.com/silentblast